Employee surveys
An organisation which is serious about managing, communicating with, or motivating its employees needs to understand where they are coming from. The reputation and credibility of management is crucial to leadership and managing change. Employee behaviour and attitude can have positive or calamitous effects on customers and markets.
Benchpoint™ employee surveys provide insight which enables deeper understanding of employee attitude and motivation. We look at an organisation in both hierarchical and non hierarchical terms.
Benchpoint™ surveys are quick, with instant results. Each one is customised to reflect the objectives, culture and structure of the client organisation.
Remember - we can do multi-lingual.
Some surveys:
- Appraisal feedback
- Attitude
- Change readiness
- Communication
- Compliance audits
- Consultation
- Culture and values
- Diversity
- Effectiveness
- Engagement
- Exit interviews
- Recruitment process evaluation and feedback
- Satisfaction
- Skills audit
- Training evaluation
- Training needs
- Work/life balance assessments
Our advice: Avoid survey fatigue by having a single, wide-ranging survey, rather than a number of narrowly focused ones. We have created a comprehensive and tested organisational effectiveness survey which is fully described in Management Probe.
Benchpoint says
- Don't do a survey unless you are prepared to communicate the results and make changes.
- Don't make organisation or operational changes unless you have surveyed and understood the real issues.
- Do it quickly, share the results quickly and make your announcements quickly.
- Don't assume that everything is OK in your organisation. Don't ignore the "elephant in the room".
- Think about your organisation not as a hierarchy, but as a cluster of different cultures and aspirations which may cross organisational boundaries.