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BENCHPOINTTM INCREASES HR CAPABILITIES

Problem: How do you free up people from time consuming administration to allow them to manage their function more effectively?

Solution: Use BenchpointTM measurement systems to take over routine information gathering and analysis tasks.

Example: What do you do with all the feedback forms collected at training courses? Someone should collate and analyse them and produce an effectiveness report in time for the annual review and budgeting process. But it’s a tedious job and even with the best will in the world, it rarely gets done consistently and properly.

BenchpointTM responded to a client’s moans on the subject with a neat solution –a web-based interactive response gathering system coupled to an analysis engine. Delegates on training courses were contacted by e-mail and invited to rate their course– the instructors, the relevance, the effectiveness and the venue –using a simple to use on-line questionnaire.

The Training managers then saw – in real time – what people thought. Better still, the data is stored on a massive database which allows them to view the historical ratings of individual courses, instructors, venues and the popularity and relevance of each course.

Apart from making day-to-day management easier, when it comes to the annual review, it’s merely a question of pressing a few buttons to gain a strategic overview of the cost and effectiveness of the entire training function. Cool!

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