Complete application checklist
Benchpoint™ can help you to make faster, better decisions with real time data, no matter what you do, or where you work.
Click on a heading below to find out how:
Big Government
- Track management effectiveness in major Government departments
- Public consultations on major issues
- Reality check on message effectiveness/relevance
- Measure performance against targets
- Collect, collate and analyse data from thousands of individuals
- Employee surveys
CEO's Office
- Instant reporting from / consultation with, remote managers
- Collect key performance data quickly
- Management "pulse" surveys
- Track effectiveness of change programmes
- Real-time customer satisfaction on major projects
- Multi-national, multi-lingual data collection
- Simultaneous monitoring of customer, employee, supplier and shareholder reactions
- International Standards checklists and audits
- Organisation-wide checks on Sarbanes-Oxley readiness and other compliance issues
- Understand/change management priorities
- Employee surveys
Change Management
- Understand the current organisational climate
- Establish and validate the agenda for change
- Monitor communications reach and effectiveness
- Track progress and effectiveness of change initiatives
- Take selective action to improve change readiness and effectiveness
Corporate Affairs
- Understand perceptions of different audience
- Monitor communications effectiveness
- Track changes in public perceptions against communications activity
- Public opinion surveys
- Public consultation exercises
- Measure the success of campaigns
- Pre-test messages and communications media
- Demonstrate levels of support for controversial activities
- Understand the barriers to support in various "publics"
Customer relations management
- Real time customer satisfaction measurement
- Pre-testing of new products and services
- Understand own and competitors' strengths and weaknesses
- Track customer reactions to marketing initiatives
- Manage sales channels and understand re-seller issues
- Dealership management
- Competitor activity
Dealer activity
- Dealer confidence
- Dealer satisfaction
- Market outlook
Product and service feedback topics
- Requests for help
- Sales and marketing materials needs and evaluation
- Skills
- Stock levels
- Training requirement
Finance
- Track analysts and financial journalist perceptions
- Track shareholder opinion and satisfaction
- Organisation-wide checks on Sarbanes-Oxley and other compliance issues
- Risk management scenarios
- "Quick and dirty" surveys of financial data and business sentiment
Government and public affairs
- Track opinions of legislators, journalists and other key publics
- Collect evidence for official enquiries
- Monitor local or national issues through a panel of respondents
Human resources
- Employee satisfaction surveys
- Values and behaviour surveys
- Organisation effectiveness measurement
- Organisational change management
- Training effectiveness and relevance tracking
- Training needs audits
- Safety audits
- Benchmarking
Internal Communications
- Employee satisfaction
- Communications effectiveness and reach
- Communications audits
- Pre-testing of messages and media
- Employee reactions to major communications initiatives
Legal and Accountancy
- Employee surveys
- Communications surveys
- Client satisfaction surveys
- Compliance studies
- Organisation-wide checks on Sarbanes-Oxley readiness and compliance
- Management surveys and measurement
- Organisational effectiveness measurement
- Diversity studies
- Consultations on policy, processes, etc
- Evidence gathering
- Training requirements surveys
- Training effectiveness and relevance surveys
- Values and behaviours studies
- "Quick and dirty" reporting
Local Authorities
- Employee motivation and satisfaction
- Council Taxpayer satisfaction
- Consultation on planning and infrastructure proposals
- Compliance surveys
Management Consultancy
- Measure client organisation effectiveness and DNA
- Establishment and/or confirmation of agendas
- Testing and validation of assumptions
- Project control and monitoring
- Understanding and monitoring solution effectiveness and relevance
- Risk management scenarios
Marketing, PR and Advertising
- Public opinion surveys
- Tracking journalist opinions
- General surveys to generate news coverage
- Pre-testing of advertisements, Corporate designs etc
- Specialist panels
- Testing market scenarios and new product concepts
- Measuring Communications Effectiveness and ROI
- Testing price barriers
- Dealer network confidence and performance measurement
- Sales lead creation
Mergers & Acquisitions
- Simultaneous evaluation of employee, customer and supplier confidence
- Scenario testing
- Understanding shareholder opinion in contested bids
- Rallying support
- Collecting views for a PR or advertising campaign
Medical & Healthcare
- Patients and carers' panels
- Professional surveys
- Clinical trial feedback
- NHS trust recruitment
Opinion polling
- Instant, high-value opinion surveys
- Select panels
- Questionnaire design and testing
- Statistical analysis and interpretation
Project management
- Real time project control and customer satisfaction measurement
- Remote project team co-ordination
- Testing internal understanding of project scope, customer requirement and strategic importance
Shareholder relations
- Shareholder opinion tracking
- Analyst opinion tracking
- Electronic remote voting
- Shareholder/analysts reaction to major events
Contact us for a discussion on how Benchpoint™ can improve your management reporting and performance Follow the debate on "Intelligent measurement" by logging on to the BLOG
© Benchpoint 2009